Managed Database Services
Your Database. Our Expertise.
Everconnect provides a range of database consulting and support plans to suit your company’s needs and budget. Whether you need a dedicated database engineer to optimize your existing solution or a turnkey managed service to reduce your technology stress, we can offer a solution to fit your needs.
Our Database Consulting & Support Services
Database maintenance is a difficult task for most companies. Database structures, design, and implementation can be costly and time-consuming. This is where we can help.
Database consulting and support is the process of helping a company or organization to design, build, and maintain a database. As database consultants, we help our clients to develop and implement database systems that are tailored to the needs of the business.
The total cost for database consulting services can vary depending on the size of the company, as well as on the type of database (Microsoft SQL Server, or open-source databases such as MySQL and PostgreSQL), but with our services, you’re guaranteed to get a competitive rate.
Everconnect offers consulting and support services to help you reduce your database costs and improve your database performance. Our consulting services are designed to address your specific needs and problems, whether it be an existing or new database system or a migration from one system to another.
We can help you with:
We also provide managed service solutions for our clients that want to continually monitor their databases for performance improvements, but don’t have the resources or expertise required to perform the work themselves.
Our Database Consulting & Support Packages
Database EssentialsOur range of Database Consulting & Support packages ALL INCLUDE:
- Business hours service desk
- Weekly database health report
- Standard SLA support
- Technical account management
- 24/7 connectivity monitoring
- 24/7 database monitoring
- 24/7 server resource monitoring (disk space, CPU, and memory)
- Notification of monitoring alerts
Database PlusAll the benefits of the Database Essentials package AND:
- Remote support (incidents and requests)
- Connectivity support
- Basic database support
- Database tools installation support
- Basic login support
- Real-time routine maintenance (maintenance plans, backup, index maintenance)
- Quarterly server patching
- Installation and configuration of new database instances
- Upgrade of existing database instances
- Recommendations for common alert fixes
- Compliance data collection and reporting (on request) PCI, PII, SoX, GDPR, CCPA, HIPAA
- *Optional DBAHub© environment database collection tool (Beta)
Database PremiumThe benefits of both the Essentials and Plus packages WITH:
- Dedicated technical account management by a senior database professional
- 24/7 service desk
- P1 escalation and resolution
- Monthly performance tuning sessions
- Database migration support (cloud or on-premises migrations)
- Compliance audit support and representation (on request) PCI, PII, SoX, GDPR, CCPA, HIPAA
- High availability, backup, disaster recovery, strategy, and support